Cloud Chat 3 – Self Hosted Live Support Chat Business


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Cloud Chat 3 is a self-hosted live support chat platform that enables businesses to communicate with their customers in real-time. This platform offers a range of features to help businesses provide efficient and effective customer support services, including live chat, video chat, and screen sharing capabilities.

One of the key benefits of Cloud Chat 3 is that it is self-hosted, meaning that businesses have complete control over their data and the hosting environment. This allows businesses to customize the platform to their specific needs, including branding and design, and ensures that customer data remains secure and protected.

The live chat feature of Cloud Chat 3 allows businesses to communicate with customers in real-time, providing a fast and convenient way for customers to get answers to their questions or concerns. The video chat feature enables businesses to provide more personalized support services, while the screen sharing capability enables agents to troubleshoot technical issues more effectively.

Cloud Chat 3 also includes a range of tools to help businesses manage their customer support operations, including chat routing and prioritization, automated responses, and chat history tracking. The platform also includes a robust reporting and analytics system, which allows businesses to track key performance metrics and identify areas for improvement.

Overall, Cloud Chat 3 is a comprehensive and customizable live support chat platform that can help businesses provide excellent customer support services while maintaining control over their data and hosting environment.

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  • Last Updated

    March 5, 2024

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