Live Support Chat – Live Chat 3


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Live Support Chat – Live Chat 3, the ultimate live chat solution that revolutionizes customer support and enhances user engagement on your website. With its powerful features and user-friendly interface, Live Chat 3 enables businesses to provide real-time assistance, address customer queries, and boost customer satisfaction. Whether you run an e-commerce store, a service-based business, or a SaaS company, Live Support Chat is the perfect tool to connect with your audience and deliver exceptional support.


  1. Real-Time Chat: Engage with your website visitors in real-time with Live Support Chat’s live chat feature. Provide instant assistance, answer questions, and guide customers through their purchasing journey, fostering a positive customer experience.
  2. Customizable Chat Widget: Customize the chat widget to match your brand’s look and feel. Modify colors, fonts, and positioning to seamlessly integrate the chat functionality into your website’s design, creating a cohesive user experience.
  3. Multiple Agent Support: Assign multiple agents to handle customer inquiries simultaneously with Live Support Chat. Distribute the workload and ensure prompt responses, even during peak hours, increasing efficiency and customer satisfaction.
  4. File Sharing: Simplify the exchange of information by allowing customers to share files directly through the chat interface. Receive important documents, screenshots, or product images from customers, enabling better understanding and faster issue resolution.
  5. Visitor Monitoring: Gain valuable insights into visitor behavior with Live Support Chat’s visitor monitoring feature. Track the pages they visit, the duration of their sessions, and their referral sources, providing valuable context for personalized customer interactions.
  6. Canned Responses: Streamline customer support with pre-defined canned responses. Save time by utilizing pre-written responses to frequently asked questions, ensuring consistent and efficient communication.
  7. Chat Transcripts: Keep a record of all chat conversations with Live Support Chat’s chat transcript feature. Review past interactions, access customer information, and refer back to previous conversations to provide a seamless customer experience.
  8. Offline Messaging: Never miss a customer inquiry with Live Support Chat’s offline messaging feature. Allow customers to leave messages when your agents are unavailable, ensuring that their queries are addressed promptly when your team is back online.
  9. Analytics and Reports: Monitor your live chat performance with Live Support Chat’s analytics and reporting capabilities. Track metrics such as chat volume, response times, and customer satisfaction ratings, enabling you to make data-driven improvements to your support strategy.
  10. Integration Options: Live Support Chat seamlessly integrates with popular CRM, helpdesk, and e-commerce platforms, allowing you to centralize customer data and streamline workflows. Integrate with tools like Salesforce, Zendesk, and Shopify to enhance your customer support ecosystem.

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  • Last Updated

    March 5, 2024

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